Policies
Wild Magnolia Soaps Policies:
Shipping:
I typically ship the next business day (M - F) on US orders placed before 5pm Pacific Time. Please understand that I do my best to offer the most reasonable shipping policy and the shipping costs are geared toward purchases of 2-4 items. If you are concerned that shipping costs may be too high for the cost of your particular order, please contact me. Because shipping is an estimate, if the buyer has paid $1 or more over actual shipping costs, the buyer will be refunded the excess shipping costs after the item has been packaged and ready to ship.
I ship by USPS by either first class, parcel post or priority mail, depending on the shipping cost and fee. If your shipping payment covers the cost of priority mail, then your package will be shipped by priority mail. I am happy to provide insurance or expedited shipping as necessary to meet your needs, just ask for an invoice for extra services.
Please provide a current address. I am not responsible for additional shipping costs or loss of items associated with incorrect shipping addresses.
Refunds and Exchanges:
At this time Wild Magnolia Soaps Does Not accept returns or exchanges on our products due to sanitary concerns. If you are unhappy with your item or have any issues with an item please contact me before leaving feedback as customer satisfaction is my highest priority. In the event of damaged items via postal service I will require photographs of the damaged item in order to evaluate. We will do our best to work together to make sure everyone is happy. Refunds do not include shipping fees.
In addition, if you have a damaged item please contact us within 4 days of receiving item or no refund or exchange can be made.
Please keep in mind we do our best to provide the most accurate description of the scent being used. Please read the scent description carefully.
Additional Policies and FAQs:
We love to create custom orders, however, all items that are on sale and sample sizes are sold AS IS. If you see an item that is on sale or a sample and would like it created differently, the item will be charged normal price (not sale price).
All body products sold here are those that have first been tested, used and enjoyed by myself, family, and friends. Products containing essential oils have been created with safety in mind with regard to appropriate concentrations of individual oils. These products have not been FDA approved or lab tested. Each of us has our own particular sensitivities, therefore please discontinue usage if irritation occurs.
You are welcome to contact me for wholesale orders. Minimum order for wholesale is $100 and buyer pays shipping. Special orders of soaps require up to 4-6 weeks for delivery.
**************************************************************
*****Please note! I use RECYCLED packing products that I receive from my suppliers. This includes paper, bubble wrap, etc... I understand the importance of reducing our carbon footprint, so instead of throwing that material away, I choose to re-use it.*****
*************************************************************
***DISCLAIMER*** The statements presented in this store have not been evaluated by the Food and Drug Administration. The products offered on this web site are not intended to diagnose, treat, cure or prevent any disease:
The statements we make on this website have not been evaluated by the US Food and Drug Administration (FDA). To prevent our products from being classified as drugs under Section 201(g) of the Federal Food, Drug and Cosmetic Act, we are required to inform you that there is no intention, implied or otherwise that represents or infers that these products or statements be used in the cure, diagnosis, mitigation, treatment, or prevention of any disease or physical condition.
***Wild Magnolia Soaps, Owners and Employee's in no way claim to provide a cure, treatment or replacement for medication or treatment for health issues, ailments, etc. The products herein are intended as beauty products with healing qualities and you should ask your doctor before using any herbal products, especially if you are ill or are currently nursing or are pregnant.
----------------------------------------------------------------------------